Hilton Garden Inn Benton Harbor

Whoever was working at the desk for check in/out was fantastic! I'm forgetting her name unfortunately, but she was a total sweetheart and helped us with every issue and question we had, including needing new room keys and lock ins. She even took the time to come around and make sure our dog was included and told the other employee (I assume trainee) that she had heard so much about Molly and had to meet her before we left. Beds were comfortable with lots of floor space between the bed and the window (retractable blinds and curtains let in tons of filtered sunlight) so we had plenty of room to set up a dog bed, get bags completely out of the way, move while we changed, packed, etc. The bathroom was immaculate with a spacious, comfortable shower, extra toilet paper, plenty of towels (seriously, I've never been given enough towels on night 1, and there were tons.) Despite the location not being exactly what we wanted (right next to the highway behind a walmart, general surrounding area aside from other hotels is a little rundown) you're no more than 20 minutes from St Joe and all it has to offer at a MUCH better price point. This is absolutely going to be a regular spot when we travel the area. I hope to see the same friendly faces next time, it really made our stay enjoyable!

It was comfort from the moment we walked in the door from the frigid cold. The free tea was very welcoming, the room was spacious, newly renovated and had allergy free skin care supplies.

It was a nice place. We ate dinner at the bar, the food was great. The hot tub was working and very relaxing. The grounds, building and rooms were clean and maintained well.

Clean and comfortable

Staff was excellent and room was clean